National MI and Minnesota Mortgage Association present: Business Growth through Cultural Empathy
Join your peers for this Educational MMA webinar!
Meet the Speaker:
Kristin Messerli
VP of Mortgage Sales at Social Survey
Kristin Messerli is a leading strategist and keynote speaker on the NextGen homebuyer experience, and she is passionate about amplifying the voice of today’s consumers. As the VP of Mortgage Sales at Social Survey, Kristin works with hundreds of lenders to collect and analyze customer voice to build brand, generate referrals, and improve customer experience.
Prior to Social Survey, Kristin founded a marketing consulting firm, Cultural Outreach, with the mission to help financial institutions bridge the gap in connecting with today’s consumers. She sold her company in 2020 after consulting for over 50 financial institutions and fintech startups. Kristin has spoken at hundreds of conferences including the Mortgage Bankers Association, Digital Mortgage, and Harvard Business School, and she has surveyed thousands of NextGen homebuyers. Kristin produced and co-authored the 2020 NextGen Homebuyer Report and is a regular contributor for HousingWire.
What will you learn:
In an increasingly diverse environment, it is critical that lenders take a new approach to business growth that empathizes with their consumers and employees and empowers them to build their version of the American Dream. In this interactive workshop, speaker and consultant, Kristin Messerli, will present proven strategies to effectively connect across cultural and generational boundaries. Participants will learn leadership techniques rooted in an approach she calls Cultural Empathy, building a foundation for business growth in today’s market and beyond.
Date: May 5, 2021
Time: 10am – 11am CT
Pricing: FREE for Members, $10 for Non-members
Location: Webex Meeting
You must be pre-registered to attend.
The Webex access information will be on the confirmation you receive after registering.
Registration is open!
Thank you to the host:
